A Simple Approach to Fix Printer Not Activated Error Code -20

Have you ever run into an error when updating to a newer version of Windows? The error message "Printer not Activated, Error code -20" is likely displayed by your printer due to QuickBooks error code 20.

Printer Not Activated Error Code -20

This problem occurs when the new operating system inserts the Hkey_Current-Config\Software key into registry settings, preventing you from emailing invoices to clients or printing paystubs, forms, or PDFs.

The error message that follows appears in the message window above when you click OK:

“Could not print to the printer. Check your printer selection. Printing may have been canceled from another program.”

Several factors can cause error code 20 in your QBDT application. You can check it out in the upcoming segments of the blog.

Exploring the Root Cause of the QuickBooks Printer Error Code 20 Occurrence

Here are some of the many possible causes of the QuickBooks printer not active problem code.

• An improperly configured QuickBooks PDF converter 

• Your Windows operating system is incompatible with the version of the QuickBooks desktop application you currently have

• Outdated versions of Windows and QuickBooks Desktop software may be the cause of QuickBooks printer error code 20

• Windows registry issues could be the cause

• A corrupted or incomplete QB software installation may also result in QuickBooks PDF converter activation error 20

• Making a mistaken printer the default setting

• Printer drives that are out-of-date or missing

Note:- Easily convert your QuickBooks file into an older version to ensure smooth compatibility and uninterrupted accounting workflow today.

Recommended Resolutions to Resolve Printer Not Activated Error Code -20

Below, we’ve discussed various solutions that will guide you to resolve this printer-activated error code -20 in QB. 

Solution 1: Disable User Account Control (UAC) Windows application monitoring

• Press Windows + R. In the Run window, type Control Panel on your keyboard

• Hit on the Control Panel's User Accounts after selecting OK

• Hit the slider to Never to Notify after choosing Change User Access Control Settings

• Click OK and restart your PC

Solution 2: Fix the wpr.ini and qbprint.qbp files from the QuickBooks installation folder

• Navigate to the C:\Program Data \Intuit \QuickBooks folder in Windows File Manager

• Using a right-click, remove the wpr.ini and qbprint.qbp files from the QuickBooks folder

• Now delete qbprint.qbp & wpr.ini files from C:\Users \All Users \Intuit \QuickBooks folder

Solution 3: Verify the default email program in the Windows Registry

• Using the keyboard shortcut Win + R, you may launch the Run dialog. Type Regedit in the new window and click OK

• Move to HKEY_CURRENT_USER -> Software -> Clients -> Mail

• Double-click the Default section and enter the name of your email program if the default email name in the left-hand panel is not the one you are using

• Restart Windows after selecting OK

Solution 4: Go over the printer configuration

• One way to attempt this is to turn off the printer, turn off your computer, turn on the printer again, and then make sure you are loading the printer paper correctly

• Now you may double-click Printers and Fax on the control panel option after selecting it from the Windows Start menu

• To switch the printer to online mode if it is in offline mode, right-click on it and select Use Printer Online

• If print jobs are in the queue, double-click the printer, choose Printer, click Cancel All Documents, and then dismiss the window

• Check the printer's functionality by right-clicking on it, choosing Properties, then choosing Print Test Page

Explore more:- What is QuickBooks Install Diagnostic Tool?

Conclusion

This blog offers four quick & practical solutions to resolve the printer not activated error code -20 on your desktop, along with insights into its root causes. However, if you are still in trouble with the same issue, then dial +1(855)-738–0359, connect with our QB experts, and they will instantly help you. 

Printer Not Activated Error Code -20 FAQ

What is Printer Not Activated Error Code -20?

• Printer Not Activated Error Code -20 occurs when a printer fails to establish a connection with the software or operating system. This error prevents printing tasks from being completed and often appears during the initial printer setup or when trying to print documents from applications like QuickBooks or other software.

Why does Printer Not Activated Error Code -20 occur?

• The error usually arises due to driver issues, incomplete printer installation, or conflicts between the printer and the operating system. Network connectivity problems and outdated software can also trigger this error, making it impossible for the printer to communicate properly with the system.

How do I know if I have Printer Not Activated Error Code -20?

• This error is identified by a specific message appearing on your screen indicating that the printer is not activated. You may also notice that print jobs remain in the queue without processing, and the printer status shows as offline or unavailable.

Can this error damage my printer?

• No, the error does not physically damage the printer. However, repeated failed attempts to print can create a backlog of print jobs and may require clearing the print queue before successful printing can resume.

What is the quickest way to fix Printer Not Activated Error Code -20?

• The fastest solution is to reinstall or update the printer drivers. Ensuring that the printer is properly connected, powered on, and compatible with your system also resolves most issues. Restarting the printer and the computer often clears temporary conflicts.

Does network connectivity affect Printer Not Activated Error Code -20?

• Yes, printers connected via Wi-Fi or a network are more prone to this error if there are connectivity issues. Ensuring a stable network connection and proper IP configuration can prevent the error from recurring.

Can outdated software trigger this error?

• Absolutely. Using outdated operating systems, printing software, or drivers can lead to activation failures. Keeping all software updated ensures compatibility and smooth communication between the printer and the computer.

How can I prevent Printer Not Activated Error Code -20 in the future?

• Regular maintenance such as updating drivers, checking connectivity, and ensuring proper installation can prevent this error. Avoid disconnecting the printer abruptly or using incompatible software that may interfere with activation.

When should I seek professional help for Printer Not Activated Error Code -20?

• If the error persists after reinstalling drivers, updating software, and checking connectivity, it may indicate deeper hardware or network issues. Consulting a professional can help ensure proper configuration and prevent recurring activation errors.

Will ignoring Printer Not Activated Error Code -20 cause long-term issues?

• Ignoring the error will prevent you from printing, leading to delays in work and document processing. Persistent activation errors can also complicate future printer installations and may interfere with other software requiring printing capabilities.