The Course of Action to Rectify the QuickBooks Error 12009

QuickBooks error 12009 is part of the 1200 error series, and typically occurs when you try to download or update the QB payroll service or install regular software updates. 

QuickBooks Error 12009

This error typically occurs when a sudden loss of internet connectivity interrupts the update process. While it occurs, you might be unable to perform tasks in QuickBooks Desktop, causing work to halt and reducing productivity.

Understanding the Root Cause Error 12009 in QuickBooks Desktop

Here are the probable causes that are related to the internet security or firewall settings, and many more, as mentioned in the list:

• In some cases, the error occurs while downloading the QuickBooks Payroll update

• You may also encounter this issue if Internet Explorer is not set as the default browser

• Incorrect SSL settings can trigger the problem again

• Network or internet connectivity issues can lead to this error

• The issue may occur if the server is blocked

• An outdated Windows operating system can also cause this problem

Note:- Convert QuickBooks Online to Desktop to gain offline access, stronger control, advanced features, and seamless data management.

Recommended Resolutions to Eliminate the QuickBooks Error 12009 on Your Screen

Now’s let’s proceed to the last segment about resolving the QuickBooks error 12009 on your screen:

Solution 1: Checking settings for an Internet Explorer Browser

• Shut down the QBDT app > click Windows + R to run the Run Command

• Then, type INETCPL.CPL > hit the OK

• Press on the Internet from the Security tab > make sure the security level under Medium to High

• Page down to the Connections > go through the following points: 

• If you are not using the Dial-up node, then Never Dial a Connection is the recommended setting for you to choose your current ISP and hence to press OK

• Click on the LAN settings > make sure Automatically detect settings is ticked

• In addition, confirm that the Use a proxy server on the LAN option is not selected. If selected, you should provide the address and port

• Do not select the option in case the port shown here is 80

• If the port shown is a number other than 80, do not select the option

• Hit OK > navigate to the Advanced tab 

• Page down your cursor to the Restore Advanced Setting under the security segment > now, confirm that Use TLS 1.2 is chosen there

• Tap OK > restart the device

• Now close the QBDT > install its update again 

Solution 2: Reset all the QuickBooks updates, and then try to install them again

• First, open the QBDT > page down to the Help menu 

• Choose the Update QuickBooks Desktop option > hit Update Now > press on the Reset Update > tap Get Updates

• Now, you will be required some time to complete the update process of the QBDT application 

Solution 3: Set up the TCP & Port settings in the security app

• Hit the Windows + R > launch the Run Window

• In the search type Windows Firewall > hit OK to finish the search 

• A new window will open; choose the Advanced Settings theme under the menu on the left

• Page down to the Inbound rule > right tap on it > pick the New Rule

• Hit the Port button > hit Next > make sure TCP is pre-selected on this tab 

• Go to the area with the Specific Local Ports options and list the port numbers for the QB Desktop version you are using

• In registered terms, if one or more are installed, follow the same procedure for all operating versions:

• For QBDT 2020 and later versions: write 8019, XXXXX

• For QBDT 2019 version: 8019, XXXXX

• For QBDT 2018 version: 8019, 56728, 55378-55382

• Tap Next >, choose Allow the Connection 

• Click Next > again, and you will be prompted with an interstitial where you can select the profiles. Simply select them all and proceed

• Tap again on Next > create the QBPorts (year) rule

• Press the Finish button > follow the same procedure again to create an Outbound Rule as well > after that, you can open the QB and your company files without facing QB error 12009

Also read:- QuickBooks Error 80004005 occurs while opening files or converting data, often due to corruption, permissions, or incomplete installation issues.

Conclusion

This blog covers QuickBooks error 12009, including why it occurs on your system and how to fix it. Moreover, if you need professional expertise, you can call +1(855)-510-6487 to consult with the team, who can help you resolve your queries immediately.