Fix QuickBooks Error 15222 Fast – Payroll Update Issue Solved!

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1 minute ago
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While installing payroll, you may experience QuickBooks error 15222. This issue emerges when your application cannot update the payroll due to a dispute with security software or digital signature issues.

In this article, we will talk about this error in detail, including the cause of this issue, methods to fix it, and much more.

However, if you have any questions or need additional help, seek assistance from our QuickBooks error expert. Dial +1(855)-738–0359 now!

An Overview of QuickBooks Error 15222 and Reasons That Lead to It

You can spot an error message 15222 on your screen when the application cannot connect to the internet to download the updated files.

This QuickBooks error 15222 can take place for various reasons, especially when the QB is unable to connect to the internet and download the updated files, as it might fix the problem to a certain extent.

There are more reasons that give rise to this QuickBooks error 15222. Let’s move ahead in the article and get to know them.

The registered digital signatures are not working, and they are the function within QuickBooks when using Microsoft Edge.
Microsoft Edge is not positioned as the default browser.
Antivirus and firewall installed in the computer or antispyware, anti-adware, and antimalware see the QuickBooks Desktop as a threat.
The QuickBooks Desktop File Copy Service is not running correctly, or the FCS might be disabled.
Outdated Windows updates or damaged system files can be other reasons for the update issues in QB.
The shared download drive was not outlined correctly
Incorrect configuration of IE settings

These are a few causes that might be the reason for triggering this error. Now, let’s discuss the troubleshooting methods that will guide you to overcome this QuickBooks error Code 15222.

Proven Resolution to QuickBooks Error 15222 When Updating Payroll

We have come across a list of methods for the QuickBooks error 15222, which will help you better fix the arising problem. Now you must follow these explained instructions in the troubleshooting resolution segment mentioned below to resolve it effectively -

Resolution 1: Update your QuickBooks core data files

In case your system gets affected by an antivirus or antispyware installed, then you will need to update the applications listed below to allow some exceptions:

QB32.exe and qbupdate.exe processes
QuickBooks.com, Intuit.com, and Payroll.com domains

After updating your QB data files, if the error persists, move to another instruction.

Resolution 2: Install a digital signature certificate

Another method is to install the digital signature certificate; the steps are:

First, close the QuickBooks Desktop on your system
You might not be able to look at the digital signature if QB is opened
Now, look and find the QBW32.exe file. It is located in C: | Program Files | Intuit | QuickBooks
Now, right-click on QB332.exe and choose the properties option
After this, select the Digital Signature tab and make sure that you have selected Intuit Inc from the signature list
Now select the Details options
Then, after this, select the View Certificate option from the digital signature details window
Now, from the Certificate window, choose the Install certificate
Then, after this, click on the Next tab as the finish icon is displayed on your screen
Now move to the Finish icon
Once completed, reboot your system
Now open QB to download the updates simply
Then download the updates again

If you have completed this step, it's okay, but if you are still priests with the error, then follow the next step.

Resolution 3: Verify your internet connectivity

You need to check your internet connectivity and modem settings once.

Check the QB status page: Go to the Intuit website and check if any reported issues with QB services might be affecting your connections.
Review firewall settings: Ensure your firewall isn’t blocking QB from accessing the internet.
Open the QuickBooks File Doctor: Access the QuickBooks Tool Hub and run the file doctor to check for any issues related to your company file and network connections.
Check your network adapter settings: Make sure your network adapter is configured correctly and connected to your network.

This has helped you resolve the error, but if not, then move on to the following instructions.

Resolution 4: Update antivirus and antimalware in your system

Update antivirus and antimalware in your system and set the following exceptions by including the given domains - QuickBooks.com, Intuit.com, Payroll.com, qbw32.exe, and qbupdate.exe.

Access your antivirus program: Open your antivirus software on your system
Regular check for updates: Go to Settings and look for the update section within your antivirus program > then look for an option check for updates or update now > Now download and install any available updates.
Review your firewall settings: Access your firewall settings within your antivirus program > then ensure that the QB is allowed access through the firewall.
Verify real-time protection: Ensure your antivirus real-time protection feature is enabled.

Resolution 5: Turn off the Windows firewall

Follow these tips to turn off the Windows firewall:

First, tap on the Start icon at the bottom left of your screen
Now go to the Settings option
Next, click on Windows Security and then the Firewall and Network Protection option
Select Public Network, Domain, and Private Network in sequence
Close the Windows Defender Firewall containing the network types

If this step doesn't help you, go through the next one.

Resolution 6: Use the QuickBooks Tools Hub

QuickBooks tool hub can identify and fix many basic errors. How to use it is mentioned below:

Download the QuickBooks Tool Hub (if you don’t have one)
Start the installation process
Now close the QB
Then open the file you downloaded
Then start following the on-screen instructions and continue with the installation process
Now, read carefully and agree to all the terms and conditions
As the installation process is complete, now double-click on the icon to open the Tool Hub
Select Program problems
Select Quick Fix My Program
Now, open QuickBooks Desktop
Open the data file

As this step is finished, you need to move to the next and the last instructions for this error troubleshooting method.

Resolution 7: Set Microsoft Edge as the default browser

Sometimes, you can experience the issue if Microsoft Edge is not set as the default browser. To set it in the default browser, you need to follow these steps:

You need to first run the Microsoft Edge browser
After doing this, move to the Tools tab and select the Internet option
Now move to the Program tab and also click on the Make Default option
You need to choose the OK tab
Now, end the process by updating the QuickBooks software. This would resolve the error up to a certain extent

These were all about the instructions you must follow to get rid of this QuickBooks error 15222 and resolve it effectively.

Conclusion

With this blog, we’ve tried to cover the main topic related to QuickBooks error 15222 to guide you. At the same time, we discussed the causes and the methods to resolve them. Hence, we hope you have found this article useful, and this article has helped you to get rid of it.

If you cannot fix this error or are unable to understand the issue, then feel free to contact our QuickBooks expert, and they will assist you throughout. For this, dial +1(855)-738–0359 now!

Also read about:- How do I fix the QuickBooks qbregistration.dat file error?

FAQs: QuickBooks error 15222

1. What is QuickBooks error 15222?

QuickBooks error 15222 is a payroll update error when QB cannot connect to the internet to download updates. This issue is often caused by problems related to antivirus programs, incorrect internet settings, or expired payroll subscriptions.

2: Why is QuickBooks Payroll not updating?

QuickBooks Payroll is not updating. An error can be seen due to incorrect or invalid information entered in the paycheck. A corrupted QuickBooks installation file can end the successful update download. Operating the application via user details instead of admin credentials.

3. What is error code 15102 in QuickBooks?

This error code occurs when the Shared Download option is turned on, and if the download location is not valid, it usually occurs when the designated drive or folder downloading updates in a multi-user environment is not accessible, incorrectly mapped, or lacks proper permissions.

4. Why won’t the QuickBooks payroll update be installed on the system?

These QuickBooks Payroll Updates won’t happen for various reasons, like invalid tax tables, incorrect SSL, validation problems, system configuration issues, etc. You can resolve this issue by updating system settings, updating the tax table, or correcting the SSL.